CSV exporting stuck and critical error (Blocksy)

Suporte
1

Hello:

I am using Tainacan plugin version 0.21.12. It seems that, since the update, CVS exporting gets stuck. It does not show any progress and does not finish. In the exporter folder, I find multiples files, every five minutes, containing the first 96 records of the collection (see figure). I installed WP Cron (see figure). How do I solve this?

On the other hand, I am getting a critical error when personalizing a page with Blocksy Premium versions above 2.0.76. It works with version 2.0.76.

Thank you in advance,

Pedro

CronEvents
CronEvents2324×508 64.6 KB

csvsFiles
csvsFiles1168×1888 237 KB

2

Can you check if this same error happens with this version of the Tainacan Support plugin? I was just the other day looking at it:

Regarding the export process, if you use WP Crontrol to force the execution of the Tainacan related process, does it do something?

3

Dear Mateus:

The new tainacan blocksy plugin solved the problem. Thank you

However, I am still having problems with the CSV exporter. I forced the process to no avail. It stays at 0% progress for a small collection (170 registers)

Best regards,

                    Pedro
4

Dear Mateus:

My CSV exporting problems continue. Any other ideas?

Best regards,

                    Pedro
5

Hi @argeifontesfunes

Could you show us how the WordPress site’s health check is looking?

Did you have a try executing the steps described in this topic:

6
  1. I deleted transients with WP Cli
  2. I deleted transients with wp transient delete
  3. I used health plugin to run the site with tainacan and Blocksy plugin active only
    None of those steps solved the problem.
    I reinstalled Tainacan plugin version 0.21.10. That solved the problem.
    I attached view of health check before those steps.

Best regards,

                    Pedro

health
health1920×2485 183 KB

7

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